Shipping policy
Last Updated: June 17, 2026
Thank you for shopping at Sleekura. Here's everything you need to know about our shipping process.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed.
- You will receive an order confirmation email followed by a shipping confirmation with tracking details once your order has been dispatched.
Shipping Rates and Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
| Express Shipping | 5–8 business days | Calculated at checkout |
| Free Standard Shipping | 7–14 business days | On orders over threshold |
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
International Shipping
- We ship to select international destinations. Available countries are shown at checkout.
- International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the sole responsibility of the customer.
- Sleekura is not responsible for customs delays.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your shipment in real time.
Lost or Delayed Packages
- If your package has not arrived within the estimated delivery window, please contact us at support@sleekura.com.
- Sleekura is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Address Accuracy
Please ensure your shipping address is correct at checkout. Sleekura is not responsible for orders shipped to an incorrect address provided by the customer.
Questions?
Contact us at support@sleekura.com and we'll be happy to assist.